24/7 Emergency Service in Oakland County
Sump Pump Repair in Troy, MI
Same-Day Repair, Priced Before We Start
Float switches, check valves, motors and frozen discharge lines. We diagnose the actual fault instead of selling you a new pump.
Answered 24 hours. Free quote over the phone.
About Sump Pump Repair Guys in Troy
We repair sump pumps and nothing else. No waterproofing upsell, no membership plan. You get a diagnosis, a written price, and a full-cycle test before we leave.
Two things are worth knowing in Troy before you spend anything. What the plumbing code actually requires of your setup, and the fact that Michigan law lets you file a claim in certain sewer backup cases.
What the code requires, and what most installs skip
Go and look at your own pit. Michigan plumbing code asks for four things here, and the second valve is the one that is usually missing.
- 01
A second valve, not just a check valve
Code calls for a check valve and a full open valve on the discharge side of it, between the pump and the gravity drainage system.
- 02
You have to be able to reach them
Access must be provided. Valves sit above the sump cover, or where the pipe runs below grade, in an accessible pit with a removable cover.
- 03
The pit is covered and vented
A sump receiving building subdrainage is meant to be tightly covered and vented, not left open to the basement.
- 04
Storm water stays out of the sanitary
County rules bar yard drains, patio drains, catch basins, downspouts, weep tile and footing drains from discharging into any sanitary sewer.
Winter is the real test
A pump can be perfect and the basement still floods, because the water has nowhere to go. A discharge line that sits above the frost line freezes solid in the season it is needed most.
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Michigan law may let you claim
Public Act 222 of 2001 provides that in certain circumstances agencies owning or operating sewers may be held liable for a backup or overflow, including basement flooding.
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There is a form for it
Oakland County publishes a basement flooding claim form under that act. Worth knowing before you assume a sewer backup is simply your loss.
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Clay and flat ground do not help
Water that cannot soak away travels along the looser backfill beside the foundation instead, straight to the footing drains and the pit.
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Storms take the power too
The weather that fills your pit is the weather that cuts the supply. A backup system only counts if the battery is load tested, not just checked for voltage.
What we repair
- 01
Float switch
The most common failure. If it runs when you lift the float by hand, this is it.
- 02
Check valve
Failed valves drop the discharge column back into the pit seconds after shutoff.
- 03
Impeller and motor
Grinding, humming or tripping. We test under load before recommending replacement.
- 04
Pit and basin
Cracked, silted or undersized basins short-cycle every pump fitted into them.
- 05
Frozen discharge lines
Thawed and cleared, then re-pitched and re-routed so the same freeze does not repeat next winter.
- 06
Backup systems
Battery load testing and changeover checks, because storms take the power out.
Troy neighborhoods we cover
Same-day service citywide and across Oakland County.
- Big Beaver
- Somerset
- Long Lake
- Square Lake
- Wattles
- Maple Road
- Crooks Road
- Rochester Road
- Livernois
- John R Road
- Dequindre Road
- Adams Road
- Coolidge Highway
- Northfield Hills
- Raintree Village
- Sylvan Glen
- Troy Historic Village
- Birmingham
- Royal Oak
- Rochester Hills
- Bloomfield
- Clawson
ZIP codes we service
- 48083
- 48084
- 48085
- 48098
- 48007
- 48099
- 48009
- 48073
- 48067
- 48012
- 48302
- 48304
- 48326
- 48307
- 48309
- 48310
Not listed? We cover all of Oakland County. Call and we will confirm in under a minute.
Troy sump pump questions, answered
Can I claim for a sewer backup?
Sometimes. Public Act 222 of 2001 provides that in certain circumstances agencies that own or operate sewers may be held liable for an overflow or backup, including basement flooding. Oakland County publishes a claim form for it.
My setup only has a check valve. Is that enough?
Code asks for more. There should be a check valve and a full open valve on its discharge side, between the pump and the gravity drainage system, and both need to be accessible.
Why does my line freeze every winter?
Because it sits above the frost line, drains slowly, or terminates somewhere that lets water stand in the pipe. Ice then blocks it completely and the pit fills while the pump keeps running.
Should my sump pit be covered?
Yes. A sump taking building subdrainage is meant to be tightly covered and vented. An open pit also lets debris in, which is a common cause of jammed floats and blocked intakes.
Can my downspouts drain into the sewer?
No. County rules bar downspouts, yard drains, patio drains, catch basins, weep tile and footing drains from discharging into any sanitary sewer, directly or indirectly.
How fast can someone come out?
Same day across most of Oakland County, and after hours when water is already coming in. Most parts-level repairs finish in the same visit.
Check your own pit tonight. Then call us.
Emergency repair, diagnostics, pit and valve testing, or a dry-weather inspection. Serving Troy and all of Oakland County.