24/7 Emergency Service in the Chippewa Valley
Sump Pump Repair in Eau Claire, WI
Same-Day Repair, Priced Before We Start
Float switches, check valves, motors and frozen discharge lines. We diagnose the actual fault instead of selling you a new pump.
Answered 24 hours. Free quote over the phone.
About Sump Pump Repair Guys in Eau Claire
We repair sump pumps and nothing else. No waterproofing upsell, no membership plan. You get a diagnosis, a written price, and a full-cycle test before we leave.
Two state code rules decide whether a storm sewer connection here is done properly. One is about height, the other about what you fit instead. Neither is obvious from inside the basement.
Enter high, or fit a valve
Where a subsoil drain connects to a storm sewer, code requires it to enter above the horizontal centre line, entirely above the top of the building sewer. If it cannot, a backwater valve has to be provided instead.
- Height
Above the top of the building sewer
The subsoil drain has to sit entirely above it. That way a full storm sewer has to rise a long way before it can reach back into your line.
- Or
A valve where height is impossible
On a flat site the geometry may not allow a high connection, and then the backwater valve is not optional. It is the code alternative.
- Velocity
Pipe size follows flow
Minimum discharge pipe diameter is based on the pump’s design flow rate and a minimum velocity of one foot per second. Oversized pipe lets solids settle.
- Locate it
Buried plastic needs tracer wire
Non-metallic storm pipe running to a municipal main needs a means of locating it, and the tracer wire insulation colour for storm is brown.
If you have a well, the pit has to keep its distance
Code requires sumps receiving clearwater, groundwater or stormwater to be separated from water wells by the distances set in the state’s well regulations. Across the Chippewa Valley plenty of properties still have one.
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Sandy ground drains fast, until it does not
Much of the valley sits on outwash sand and gravel, so water moves quickly. A pocket of clay under one house changes the picture completely.
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Two rivers, one water table
With the Chippewa and the Eau Claire meeting here, river stage and groundwater rise together. A high river spring is a hard-working spring for your pump.
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Ponding should clear in a day
Surface ponding is meant by design to drain within 24 hours of a storm. Water still standing after that is telling you something about the ground it sits on.
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Never the sanitary sewer
State code prohibits routing sump water into a sanitary lateral, including a floor drain or laundry sink, whatever the weather is doing.
What we repair
- 01
Float switch
The most common failure. If it runs when you lift the float by hand, this is it.
- 02
Check valve
Failed valves drop the discharge column back into the pit seconds after shutoff.
- 03
Impeller and motor
Grinding, humming or tripping. We test under load before recommending replacement.
- 04
Pit and basin
Cracked, silted or undersized basins short-cycle every pump fitted into them.
- 05
Storm sewer connections
Checking the connection height, and fitting the backwater valve where the height cannot be achieved.
- 06
Frozen discharge lines
Thawed and cleared, then re-pitched so the same freeze does not repeat next winter.
Eau Claire neighborhoods we cover
Same-day service citywide.
- Downtown Eau Claire
- Third Ward
- East Hill
- North River Fronts
- Historic Randall Park
- Putnam Heights
- Shawtown
- Water Street
- Half Moon Lake
- Carson Park
- Chippewa River
- Eau Claire River
- Altoona
- Lake Hallie
- Chippewa Falls
- Fall Creek
- Augusta
- Elk Mound
- Menomonie
- Osseo
- Strum
- Eleva
ZIP codes we service
- 54701
- 54703
- 54702
- 54729
- 54742
- 54722
- 54751
- 54736
- 54739
- 54726
- 54748
- 54745
- 54757
- 54770
- 54741
- 54767
Not listed? We cover all of Eau Claire County. Call and we will confirm in under a minute.
Eau Claire sump pump questions, answered
Can my subsoil drain connect straight into the storm sewer?
Only if it enters above the horizontal centre line and sits entirely above the top of the building sewer. Where that height cannot be achieved, code requires a backwater valve instead.
Why does the connection height matter?
Because a storm sewer can surcharge in heavy rain. A high connection means the water level has to rise a long way before it can push back up your drain. A low one gives it a short trip.
I have a private well. Does that affect the pit?
Yes. Sumps receiving clearwater, groundwater or stormwater must be separated from water wells by the distances in the state well rules, and it is worth checking where the discharge lands as well as where the pit sits.
Is a bigger discharge pipe better?
No. Minimum pipe diameter is based on the pump’s design flow and a minimum velocity of one foot per second. Too large a pipe slows the water and lets material settle in it.
Water is still standing two days after rain.
Surface ponding is meant by design to drain within 24 hours. Longer than that points at compacted or clay ground, and that water is the same water your footing drains are collecting.
How fast can someone come out?
Same day across most of Eau Claire County, and after hours when water is already coming in. Most parts-level repairs finish in the same visit.
Height, distance, and a pump that actually runs.
Emergency repair, diagnostics, pit and valve testing, or a dry-weather inspection. Serving Eau Claire and the Chippewa Valley.