24/7 Emergency Service in Allen County

Sump Pump Repair in Lima, OH

Reduced Or Eliminated Depends On Your Street

Lima’s consent decree cuts combined sewer overflows to five a year, but requires sanitary sewer overflows to be eliminated. Which promise applies to you depends on which of the two systems your house sits on.

Call (512) 688-8345

Answered 24 hours. Free quote over the phone.

Sump pump technician repairing a basement sump pit in Lima, Ohio

About Sump Pump Repair Guys in Lima

We repair sump pumps and nothing else. In Lima that focus is worth having because this city has an unusually high proportion of combined sewer, and the legal commitments attached to each type of pipe are not the same.

Lima’s sewer system is roughly 60 percent combined sewers and 40 percent separate sanitary sewers. Six pipes in every ten carry sewage and stormwater together, which is a far higher share than most Ohio cities of this size.

In 2014 the city, the United States and the State of Ohio filed a consent decree in federal court. It gives Lima flexibility to implement an integrated plan over 24 years, and it treats the two systems differently. Combined sewer overflows are to be reduced to five or fewer in a typical year. Sanitary sewer overflows are to be eliminated.

That distinction matters more than it sounds. A combined sewer overflow is designed behaviour, and the decree accepts a small number of them continuing. A sanitary sewer overflow is a pipe carrying only sewage failing to contain it, and there is no acceptable annual number for that. All seven sanitary sewer basins are being upgraded to prevent them.

There is a third system as well. Lima’s stormwater network is separate from both, and outlets into the Ottawa River, Lost Creek, the Little Ottawa River, Dug Run, Sugar Creek and Pike Run. Three systems, three sets of rules, and the honest first question at any Lima address is which ones you are actually connected to.

About 60 percent combined

Roughly six pipes in ten carry sewage and stormwater together, with the remaining 40 percent separate sanitary.

Five a year, or none at all

Combined overflows are being reduced to five or fewer in a typical year. Sanitary sewer overflows are to be eliminated entirely.

A third, separate stormwater system

Outletting to the Ottawa River, Lost Creek, the Little Ottawa River, Dug Run, Sugar Creek and Pike Run.

Priced before we start

You approve the number first. No surprise line items when the invoice arrives.

Tested before we leave

We fill the pit and watch a full cycle: activation, run, shutoff, and any backflow through the valve.

Sump pump repair services in Lima

Sump pump repairs we handle in Lima

Most Lima sump pump problems are component faults. We work on the whole system so the repair holds: the pit, the switch, the valve, the motor and the line that carries the water away.

  • 01

    Sump pump diagnostics

    A manual lift test separates a switch failure from a motor failure in under a minute. We identify the exact fault and its price before quoting anything, so you are not paying replacement rates for a parts-level problem.

  • 02

    Combined or sanitary check

    The Lima-specific one. With roughly 60 percent of the system combined, establishing which side you are on changes both the likely cause of a backup and what the city has legally committed to fixing.

  • 03

    Float switch repair and adjustment

    The most common failure point on any pump. We free jammed floats, replace failed switches, and set trip heights so the on and off points do not overlap and start the pump short-cycling.

  • 04

    Check valve replacement

    A failed valve lets the discharge column fall straight back into the pit, refilling it seconds after shutoff. It is a small part with a large effect on how hard your pump has to work.

  • 05

    Motor repair

    Humming with no flow, tripped thermal overloads, failing bearings. We test the motor under load and tell you honestly whether a repair is worth it or whether the unit has been shortened past the point of value.

  • 06

    Impeller repair

    Grinding and rattling usually mean debris in the vortex impeller or clearances worn open by grit. We open the unit, clear the obstruction and check whether the wear has already cost the pump its output.

  • 07

    Sump pit cleaning

    Silt and iron ochre settle in the basin, block the intake screen and grind through the switch. On flat northwest Ohio ground with older footer drains, fines accumulate steadily.

  • 08

    Pit and basin repair

    Lima’s older housing frequently has pits cut in decades after the house was built, and undersized basins short-cycle every pump that goes into them.

  • 09

    Discharge line repair and rerouting

    Blocked, crushed, or terminating where the water returns to your own footing. On flat ground this is a common and correctable mistake.

  • 10

    Frozen discharge line repair

    A badly pitched line ices solid in a northwest Ohio January. We thaw and clear it, then correct the pitch and termination so it drains fully between cycles.

  • 11

    Backup system service

    Storms take the power out at the exact moment the pump is needed most. We load test the battery, service the backup pump and confirm the changeover actually triggers.

  • 12

    Emergency service

    Water already on the floor, alarm sounding, pump silent. Same day and after hours response across Lima. We get the system back in service first and have the longer conversation afterwards.

Not sure which one you need?

Describe what the pump is doing and we will tell you what it likely is, free, over the phone.

Call (512) 688-8345

Why Lima homeowners call us first

Lima publishes its overflow activity and is bound by a federal decree with specific numbers in it. A contractor who has never read any of it is guessing on your money.

  • We know which promise covers you

    Combined overflows are being reduced to a small number. Sanitary overflows are supposed to stop entirely. Those are different expectations, and your address decides which one you can hold anyone to.

  • We fix the cause, not the symptom

    A new pump dropped into an undersized pit with a failed valve dies the same way the last one did. We correct the fault around the pump so the repair survives the next wet spring.

  • Answered at 2am

    Pumps fail during storms, at night, and while you are away. Our lines stay open all night and all weekend, and someone picks up. Basements do not flood during business hours.

  • Priced before we start

    You get a written number after the diagnosis and approve it before any work begins. No surprise line items when the invoice arrives.

  • Licensed and insured

    Every technician who enters your home is properly licensed, insured and background checked. You can ask for the paperwork at the door.

  • We stand behind it

    If the same fault comes back after we have worked on it, we come back and sort it out.

Water rising in your Lima basement?

Describe what the pump is doing and we will tell you what it likely is, free, over the phone.

Call (512) 688-8345

When to call a sump pump technician in Lima

Most of these are parts-level repairs. Two of them should be documented and reported, because Lima records its overflow activity and the record matters.

  • 01

    Silent pump, rising pit

    Call now

    Check the breaker and the plug first, then lift the float by hand. If it runs, the switch is the fault and not the motor. Water arriving faster than you can bail is not a next-morning problem.

  • 02

    Sewage at the floor drain on a sanitary-only street

    Report it

    On the separate sanitary side there is no designed overflow. The consent decree requires sanitary sewer overflows to be eliminated, not merely reduced, so this is worth documenting with date and time and reporting rather than absorbing quietly.

  • 03

    High water alarm sounding

    Call now

    Inflow has overtaken output, which means something upstream already failed: the switch, the valve, the discharge line or the pump. The alarm is the last warning before water reaches the floor.

  • 04

    Backup during heavy rain on a combined street

    Different mechanism. Combined sewers are designed to overflow to the nearest watercourse during large storms precisely to prevent sewage backing into basements and pipes rupturing. When your basement takes it anyway, the relief point upstream of you is not doing its job.

  • 05

    Running non-stop in dry weather

    Usually a float stuck raised or a failed check valve dropping the discharge column back into the pit. Occasionally a genuinely high water table. The first two are parts-level fixes and cost a fraction of a replacement.

  • 06

    Cycling on and off every few seconds

    Short-cycling, and in older Lima housing a retrofitted basin too small for the inflow is often the cause, alongside a failed check valve or float trip points set so close they overlap. A bigger pump makes this worse.

  • 07

    Humming with no water moving

    Jammed impeller, seized bearings, or a completely blocked or frozen discharge line. Switch it off now. Clearing the impeller or the line is often a same-visit fix, but another hour of humming turns it into a replacement.

  • 08

    An overflow in dry weather

    There is no weather excuse for this one. Preventing dry weather overflows is exactly what the capacity, management, operation and maintenance plan in the decree is for, and a dry weather overflow points at a blockage or a failure rather than at rainfall.

  • 09

    You are on a home sewage treatment system

    Some properties around Lima are on private home sewage treatment systems rather than public sewer, overseen with the county health department. That is a different problem from a sump pump, and the two can look similar from a wet basement floor.

Seeing any of these?

Describe what the pump is doing and we will tell you what it likely is, free, over the phone.

Call (512) 688-8345

How a Lima service call runs

Five steps, the same every time. No sales visit, no waiting days for a number.

  1. 1

    Establish which system you are on

    Combined, separate sanitary, or a private system entirely. That answer reframes everything after it, including what the city owes you.

  2. 2

    Check the setup

    Pit, pump, float switch, check valve and discharge line, plus basin volume against real inflow and where the discharge actually terminates.

  3. 3

    Test under water

    We fill the basin and watch a real cycle: activation height, run, shutoff, and whether anything comes back through the valve.

  4. 4

    Price it, then repair

    Written number before anything is touched. If this belongs with the city rather than with us, we say so and you pay nothing for equipment you do not need.

  5. 5

    Test again and hand it over

    Final full-cycle test, then we show you how to check it yourself and what to watch for before the next wet season.

The 2014 consent decree, in plain terms

What Lima has legally committed to build

The numbers in this decree are specific and public. They are also spread across 24 years, which is the part homeowners should factor into their own decisions.

  • The split

    Sixty percent combined, forty percent sanitary

    Lima owns and operates a system made up of approximately 60 percent combined sewers and 40 percent separate sanitary sewers, served by a single wastewater treatment plant. That combined share is high, and it is why so much of the work here is separation.

  • The plant

    Peak capacity to 70 million gallons a day

    Treatment capacity is being raised from around 30 million gallons per day to 70 million, so that wet weather flow can be treated rather than bypassed. Bypassing secondary and tertiary treatment was among the violations the decree was filed to resolve.

  • The tank

    A 13 million gallon storage basin

    A storage tank and pump system holds combined sewage during heavy rainfall and releases it for treatment afterwards, serving the downstream overflow points. It cost close to 40 million dollars, within roughly 147 million in total required improvements.

  • Separation

    Ten upstream overflow points addressed

    Full or partial sewer separation is being used to eliminate or reduce flow to 10 upstream combined sewer overflow points. Separation is the permanent fix, since Ohio EPA no longer permits new combined sewers to be installed anywhere.

  • The targets

    Five a year, and zero

    Combined sewer overflows are to be reduced to five or fewer in a typical year. Sanitary sewer overflows are to be eliminated, with upgrades to all seven sanitary sewer basins to prevent them during heavy rainfall.

  • The timeline

    Twenty four years of flexibility

    The decree allows Lima substantial flexibility in implementing its integrated plan over 24 years, alongside a maintenance plan to prevent dry weather overflows and a long term sewer asset management plan. Real progress, on a timescale longer than most mortgages.

Want to know where your street sits in this?

Tell us your address and what the water did. We will tell you what is realistic, free, over the phone.

Call (512) 688-8345

Areas we cover in Lima

Lima sits on flat Allen County ground drained by the Ottawa River and a set of smaller watercourses including Lost Creek, the Little Ottawa River, Dug Run, Sugar Creek and Pike Run. The older central neighbourhoods carry most of the combined sewer. The outer areas and surrounding townships are more often separate sanitary, or on private systems entirely.

  • Downtown Lima
  • Town Square
  • South Side
  • North Lima
  • West Lima
  • East Lima
  • Ottawa River Corridor
  • Lost Creek
  • Sugar Creek
  • Pike Run
  • Dug Run
  • Little Ottawa River
  • Shawnee Township
  • American Township
  • Bath Township
  • Perry Township
  • Elida
  • Cairo
  • Beaverdam
  • Harrod
  • Spencerville
  • Delphos

ZIP codes we service in Lima

Same-day coverage across Lima and the surrounding Allen County communities.

Not listed? We cover all of Allen County. Call and we will confirm in under a minute.

Lima sump pump questions, answered

The things Lima homeowners ask us most often, answered properly instead of with a sales line. If yours is not here, give us a call and we will talk it through.

What is the difference between a CSO and an SSO?

A combined sewer overflow happens in a pipe built to carry sewage and stormwater together. When a storm exceeds capacity, the system is designed to release part of the flow to the nearest watercourse, which prevents pipes rupturing, sewage backing into basements and streets flooding.

A sanitary sewer overflow happens in a pipe that carries only sewage and has no designed release point. Lima’s decree reflects that difference: combined overflows are to be reduced to five or fewer in a typical year, while sanitary sewer overflows are to be eliminated.

Am I on a combined or a separate sanitary sewer?

Statistically the odds favour combined, since roughly 60 percent of Lima’s system carries both. The combined portion is concentrated in the older parts of the city, with separate sanitary sewers more common further out.

It is worth confirming rather than assuming. The answer changes what is likely to be causing a backup, what the city has committed to, and whether separation work is planned for your area.

What is the 13 million gallon tank for?

It stores combined sewage during heavy rainfall instead of letting it overflow to the Ottawa River, then feeds it back for treatment once the storm has passed. It serves the downstream overflow points and cost close to 40 million dollars.

Alongside it, treatment plant peak wet weather capacity is being raised from about 30 million gallons per day to 70 million, so there is somewhere for the stored flow to go once it is released.

How long until all this is finished?

The decree gives Lima flexibility to implement its integrated plan over 24 years from 2014. Major pieces such as the storage tank are already built, but full separation of 10 upstream overflow points and upgrades to all seven sanitary basins are a long programme.

For a homeowner the practical reading is simple. Improvements are coming, and they are unlikely to arrive before your next wet spring. Your own pit, valve and discharge are the part you control this year.

Can I find out whether an overflow happened near me?

Lima publishes a combined sewer overflow activity report, alongside the annual reporting it provides to Ohio EPA. That is a public record of overflow activity rather than something you have to take on trust.

If your basement problems line up with recorded overflow events, that is a much stronger position to be in than describing dampness in general terms.

Doesn’t the stormwater system take my sump water?

Lima’s stormwater system is separate from both the combined and the sanitary sewers, and it outlets to the Ottawa River, Lost Creek, the Little Ottawa River, Dug Run, Sugar Creek and Pike Run. Most of that infrastructure sits in the public right of way under the roads.

Where your discharge is permitted to go depends on your property and connection, so it is worth checking rather than assuming. What is never acceptable is discharging anything other than clean water, since it reaches a natural waterway untreated.

Why does an old system still overflow at all?

Because it was built that way on purpose. Combined sewers carry everything to the treatment plant in dry weather and small rain events. In larger events the volume exceeds what the pipes and plant can take, and the designed release protects the system and the buildings connected to it.

Ohio EPA no longer permits new combined sewers to be installed. Everything built now separates sewage from stormwater at the outset, which is why the fix for old systems is separation rather than simply bigger pipes.

Do I need a bigger pump if mine cannot keep up?

Usually not. A pump that cannot keep up is often fighting a failed check valve, a blocked or frozen discharge line, a basin too small for the inflow, or water arriving by a route the pump does not serve at all.

Oversizing into a small pit is actively harmful: the pump empties the basin faster than it refills, short-cycles, and destroys its own switch. Sizing should follow pit volume, total lift and measured inflow.

How do I test my sump pump myself?

Pour several gallons of water slowly into the basin and watch a full cycle. The float should rise, the pump should start, the water should clear, and the pump should shut off on its own.

Then keep watching for thirty seconds. Water flowing back into the pit means the check valve is failing. If the pump does not start at all, lift the float by hand: if it runs then, the switch is the problem, not the motor. Test in autumn before the freeze and again in early spring.

Should I repair or replace?

Replace when the pump is past seven to ten years old, or when the repair estimate reaches about half the cost of a new unit installed. Below that line, repair usually wins.

The Lima caveat is the age of the housing. If the pit and discharge are original to an older home and have never been corrected, replacing the pump alone buys you a few years at most.

Which Lima areas and ZIP codes do you cover?

All of Lima and the surrounding Allen County communities, including Downtown, Town Square, the South Side and north, west and east Lima, plus the Ottawa River, Lost Creek, Sugar Creek, Pike Run, Dug Run and Little Ottawa corridors, Shawnee, American, Bath and Perry townships, and Elida, Cairo, Beaverdam, Harrod, Spencerville and Delphos.

ZIP codes include 45801, 45802, 45804, 45805, 45806, 45807, 45808, 45809, 45820, 45833, 45850, 45854, 45887, 45817, 45830 and 45877.

How quickly can someone come out?

Same day across most of Allen County, and after hours for emergencies where water is already coming in. Diagnosis takes thirty to sixty minutes, and a parts-level repair such as a float switch or check valve is generally completed in the same visit.

Heavy rain events are the exception, when calls across the county spike within the same hours. An inspection booked in dry weather is worth far more than a place in that queue.

Find out which system you are on before you spend anything.

Emergency repair, water source diagnosis, pit and valve testing, or a full-system inspection in dry weather. Serving Lima and all of Allen County.

(512) 688-8345